
A product manager's 24 reflections on 2024
and how to use tarot cards for sprint planning.
I help researchers make sense of AI-powered search. Started out as a doctor, but kept getting distracted by building apps during night shifts. One medical education app led to another, and before I knew it, I'd traded my stethoscope for product strategy. Now at Elsevier, my team and I are making sure millions of researchers can actually find the papers they need without losing their minds in the process.
After spending years in A&E and ten more in tech, here's what I've learned along the way:
I always try to figure out what 'good' looks like before starting, whether I'm building AI products or just making pasta sauce.
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I went from diagnosing patients to figuring out user problems. Honestly, I just wanted to help more people than I could see in a day. Turns out, evidence-based thinking works brilliantly whether you're treating patients or shipping products.
Built Scopus AI from the ground up with a brilliant team. Now it helps millions find the research they need without wanting to throw their laptop out the window. Also accidentally made RAG-Fusion a thing (still not sure how that happened).
I believe it's important to start with the end in mind. Whether I'm treating patients or launching new features, I always try to define what success looks like first.
AI tool that transforms JIRA chaos into clear sprint goals. Built to save sanity and spark joy in planning meetings.
Connecting Londoners to hidden art events across the city. A passion project born from love of code and culture.
Discover mind-expanding academic research with each new tab. My weekend project that grew into a popular Chrome extension.
Here are some articles that readers found especially useful (their words, not mine)
and how to use tarot cards for sprint planning.
Building Faster, More Reliable Agents with Sequential Retrieval-Augmented Generation
There are no guarantees the future will hold the same values as us, so what right do we have to encode ours upon them?
Where I write about building AI products without the corporate speak
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You found it! This is what happens when you give a doctor access to 3D scanning equipment. No patients were harmed in the making of this digital twin.