Professional Experience

Led search and AI initiatives across Elsevier's flagship products, driving user engagement, revenue growth and responsible AI development.

• Spearheaded the development of Scopus AI, the first AI-powered discovery assistant for academic researchers. Launched in under five weeks, achieving an average CSAT of 4.5/5, generating significant revenue with widespread institution adoption.
• Directed the migration to an academic vector search platform, impacting five major products and improving search relevance by 40% for over 100M users. Applied Amazon's "working backwards" approach to align teams on strategy.
• Built the original Scopus AI prototype in 2020 using GPT-2, then led strategic initiatives to invest in NLP, vector indexes, and retrieval technologies enabling first-to-market advantage.
• Developed and filed patents for RAG Fusion and SeqRAG, demonstrating advanced retrieval-augmented generation with open-source implementations garnering 800+ GitHub stars.

Directed growth strategies focusing on user acquisition, retention, and engagement, achieving notable success metrics.

• Increased user acquisition by 50% through optimized growth funnels and onboarding. Improved 30-day retention by 20% via personalized user flows.
• Led development of a new cross-publisher search tool, resulting in a 3x increase in engagement and 25% uplift in user retention.

Developed a digital strategy to broaden Medikidz's market reach and impact, focusing on pediatric patient education.

• Expanded annual digital revenue substantially in three years by creating a new product portfolio. Grew user base by 200% through targeted digital marketing.
• Managed cross-functional teams (engineering, design, marketing), maintaining alignment with medical accuracy, user safety, and strategic goals in a fast-paced startup environment.

Clinical practice across general medicine, acute assessment, surgery, obstetrics, and gynaecology.

• Awarded Junior Doctor Representative of the Year by the Royal College of Physicians & Surgeons of Glasgow.
• Led the development of an award-winning mobile medical education app that simulated clinical scenarios in collaboration with the University of Glasgow.