
The Relevance Trap
Our retrieval systems are getting better at giving users what they ask for, and worse at giving them what they need. On Mendeley, Building 20, differential diagnosis, and the case for engineering friction back into our agentic tools.

The Relevance Trap
Our retrieval systems are getting better at giving users what they ask for, and worse at giving them what they need. On Mendeley, Building 20, differential diagnosis, and the case for engineering friction back into our agentic tools.





